I. Logistics Support (LS)

Summary:

Logistics Support helps coordinate the load activities by talking with carriers, customers, suppliers and vendors, ensuring that loads are picked up and delivered on time.

Primary Responsibilities:

Handle very high telephone call volume in a courteous, efficient manner
Schedule and verify loading and unloading appointments with shippers and receivers
Work with carrier partners to monitor loading and unloading.
Identify and solve existing and potential problems. Involve supervisor, and contact account executive when needed
Locate approved carriers to cover customer loads

Required:

Strong work ethic, energetic, fast learner
Ability to simultaneously operate multiple phones lines and to communicate effectively
Ability to work efficiently with a customer friendly attitude
Accurate typing skills (25 wpm minimum)
Strong organizational skills
Able to work weekend shifts and holiday shifts as assigned.
Ability to stay focused in an extremely active / open office environment

Preferred:

College Degree
Transportation industry experience
Call center and / or customer service experience

Compensation:

Competitive Salary
Benefits include: Medical, Dental, Vision, 401k and Paid Vacations

All interested parties please email to:
resume @ logisticdynamics . com