As a member of LDI’s Agent Development Management team for the past 2 years, I take immense pride in being a part of the front line when it comes to helping our agent-partners transition to LDI. I help move their customers to LDI and identify key accounts to concentrate on in order to grow their business exponentially. I’m always on the phone to check that they understand our proprietary TMS and other related systems (LDI Freight, our ever-growing Knowledge Base, and the LDI Help Desk). In addition, I make sure they’re getting the hang of LDI corporate’s internal processes & procedures and making introductions to key department stake holders and management team. Literally anything else they might need to ultimately succeed in this partnership, I’m here to help.
I’m a recent transplant from Boston, and while there’s rarely time off in freight and logistics, outside of work I keep up with all of my favorite teams (Go Sox, Pats, B’s, and C’s!). I also like travelling, going on long walks, and taking trips to the local dog park with my wife and our rescue shepherd-mix Roxy. You can usually catch me checking out the great local breweries and food Western New York has to offer.