Five star review

Customer Reviews

Let’s start with a fun fact: the first known customer complaint is held in The British Museum and was written on a clay tablet 3800 years ago. The customer was upset that the wrong grade of copper was delivered. Etching a clay tablet seems like it must take a lot of effort, so it’s easy […]

Business meeting in a booth

The Importance of Customer Retention

Let’s face it, landing a customer is hard. We don’t always like to say that out loud, because most of us make our living based on how good we are at landing customers. Being good at it doesn’t necessarily mean it’s easy though. According to sales consulting firm The Brevet Group, it can take 8 […]

States have been affected very differently by COVID-19

Sales and Marketing During COVID-19

COVID-19 has presented every business in the world with an unprecedented challenge, with Freight Broker Agents and the rest of the logistics industry being no exception. If you’re in logistics, your sales process is certainly different than it was last year. Considering the demand on the freight industry, you may have even seen increases in […]

Get the right data to run your business

Should You Be Using Customer Relationship Management Software?

  Starting a new business or becoming a freight agent can be daunting, but CRM software is an important tool to make your life much easier, and there are good systems that are inexpensive or even free. What is a Customer Relationship Management (CRM) system? If you’re a freight broker agent or performing any sales […]

Logistic Dynamics Statement on the Coronavirus

Logistic Dynamics Statement on the Coronavirus We continue to closely monitor developments and the global impact with respect to the coronavirus (COVID-19). The health and safety of our Team Members is of utmost importance while ensuring there are no disruptions in our level of service to customers, carriers. We are ensuring Team Members have the […]